Privacy policy

Privacy Policy

usesolenry is operated by NORDEX GLOBAL LLC, based in the United States, selling and delivering products to customers in the United Kingdom and internationally. We are committed to protecting your personal data and complying with the UK GDPR (UK General Data Protection Regulation) and the Data Protection Act 2018.

Data Controller

The data controller responsible for processing your personal data is:

NORDEX GLOBAL LLC

100 Sun Ave NE, Suite 650

Albuquerque, NM 87109, United States

📧 support@usesolenry.com

Personal Data We Collect

We collect and process the following personal information when you visit or make a purchase from our website:

Identity and Contact Information: Name, email address, phone number;
Billing and Delivery Details: Billing address, shipping address;
Payment Information: Securely processed via Shopify Payments, Stripe, and other authorized payment gateways (we do not store full credit card details on our servers);
Technical and Usage Data: IP address, browser type, device information, and interaction data collected via cookies during your website visit.

Purposes of Processing

Your personal data is processed to:

Fulfill and manage your orders, payments, and shipping;
Provide customer support and manage inquiries;
Comply with legal, accounting, and tax obligations;
Detect and prevent fraud and secure our store operations.

Legal Basis for Processing

We process your personal data under the following legal bases pursuant to the UK GDPR:

Performance of a Contract: To process and deliver your order;
Legal Obligation: To comply with applicable financial and tax laws;
Legitimate Interests: To prevent fraud, improve our services, and manage our business securely.

Data Storage and International Transfers

As an entity based in the United States, your personal data will be transferred and stored outside the United Kingdom (specifically in the US). We ensure that all international data transfers comply with UK data protection laws through standard contractual clauses and appropriate security measures to safeguard your privacy. Data is retained only for as long as necessary to fulfill the purposes outlined above and to meet statutory retention requirements.

Your Rights

Under UK data protection law, you have the following rights regarding your personal information:

The right to access your personal data;
The right to request correction or deletion of your data;
The right to restrict or object to certain processing activities;
The right to data portability.

If you believe your data has been handled incorrectly, you also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.